If you have questions or comments about a past or future order, please don't hesitate to contact vanAnnies. Your emails and letters are always welcome.
Our art is always available at vanAnnies.com and otherwise at a limited number of arts and crafts fairs.
We use PayPal for secure online credit card transactions, so you'll never have to worry about your credit card information falling in to the wrong hands. If you haven't used PayPal before, it is a free service (for you the buyer), and using it helps us keep our costs down by avoiding the need for an expensive merchants account. You do not need an account to pay with PayPal.
Most orders ship within one to two business days after payment has been confirmed. Large quantity orders and international orders may take a little longer. We can ship to anywhere that can be reached by the US Postal Service First Class Mail, USPS Priority Mail, or USPS Global Priority Mail.
After you've placed an order, you can check the status of your order by using the Order History feature of this web site. If you haven't logged in, you will need to do so first using the username and password that you selected during checkout.
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